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Prologis Customer Resource Center for COVID-19

This page is updated frequently in an effort to provide information and services to help our customers navigate this unprecedented challenge.

Re-opening and operating offices and warehouses in the current environment

Like many of our customers, Prologis is doing a phased re-opening of our offices that have been closed for an extended period. We found the following references and links useful in our planning. While each situation is unique and every company should consult the federal, state and local government and public health agencies' orders and regulations first to evaluate what is appropriate for them, we wanted to share these references.

Planning and Communication

Real estate legal experts at Cozen O'Connor have created this useful checklist for creating a comprehensive re-opening plan. They also emphasize clearly communicating information addressing employee safety concerns as well as what the "new" work environment will be like.

Cleaning and Disinfecting

It will be important to have your offices and warehouses professionally cleaned before re-opening. The Centers for Disease Control and Prevention offers guidance and best practices on cleaning and disinfecting workspaces here.

Phased Approach

Many companies are taking a phased approach to bringing employees back into offices versus "flipping a switch" and having all employees come back all at once. The Cooley law firm has addressed these considerations in this comprehensive blog.

Orders and Regulations

Remember: Re-opening offices and warehouses must conform to orders and regulations issued by federal, state and local governments and public health agencies. Check official government and health agency websites where you have offices.

Customer Insights

See re-opening best practices involving work density, between-shift cleaning, and other activities we've received feedback from Prologis customers about here.

Deep Cleaning Services

Prologis has arranged for our customers to be able to call special priority access lines for disinfection and sanitation services at two respected industrial hygiene companies. Since priority access and a special negotiated rate is for Prologis customers only, we will connect you with a cleaning specialist to get your service scheduled.

  • Atalian Global Services
  • Kimco Realty

CARES Act small business loans

Frequently Asked Questions

Review the basics of the 2020 Coronavirus Aid, Relief, and Economic Security Act (CARES Act) and the Paycheck Protection Program.

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Main Street Lending Program

Information on the Federal Reserve's new actions to support the economy.

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A message from our Chief Customer Officer

Prologis Chief Customer Officer Mike Curless is monitoring changing news and resources becoming available to help Prologis customers manage the consequences of COVID-19.

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What else do you need?

Our Customer Experience Team is also standing by to help you with other COVID-19 related service and facility needs. While we don't currently stock items like face masks, hand sanitizers or wipes, we are helping some customers experiencing high production demand locate loaner equipment, and others find specific repair and maintenance services. Please reach out and tell us more about what you need and we'll do our best to help you.

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Other useful COVID-19 links

In the new Prologis Essentials Marketplace, our customers can source a variety of products and services, from LED lights to forklifts to all-in-one maintenance plans. Our goal is to use our global reach to help save you time and money so you can focus on running your business. Visit the marketplace to learn more.

See our warehouse solutions

Essentials Services

The Time-Saver Services Package

We set you up with HVAC, janitorial, dock maintenance, and pest control vendors. You concentrate on running your business.

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LED Lighting

Is LED lighting right for you?

For no upfront costs, we'll install a full LED upgrade in your warehouse, and bill you a penny per square foot per month over the life of your lease.

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Find quality forklifts and service

It's not just about our great prices on equipment—we offer service plans and bundles to keep you operating at full speed.

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Flexible Racks

Get flexible, fast rack options

Our partners can assist you with custom design, rack sourcing, permitting, and fast installations!

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